Shipping & Returns

BlueVera™ products are not yet available for purchase. The following proposed terms explain how delivery and returns are intended to operate when sales commence and may be refined before launch.

Australia-wide delivery

• LUXE³: free standard delivery Australia-wide.
• Morning + Evening Regimen: free standard delivery Australia-wide.
• RENEW¹⁰ purchased separately: delivery calculated at checkout.

Available delivery methods, estimated dispatch times and any applicable charges will be displayed before an order is placed. Customers are responsible for supplying a complete and accurate delivery address.

Damaged, faulty or incorrect products

If an order arrives damaged, faulty or incorrect, please contact hello@blueveraskincare.com promptly with the order details, photographs and the product batch number. Please retain the product and packaging while we assess the matter. We may request its return where appropriate.

Change-of-mind returns

Because BlueVera products are personal-use cosmetics, opened or used products cannot be returned for change of mind. Any change-of-mind return arrangements for unopened products will be stated at checkout when sales begin.

Australian Consumer Law

Nothing in this policy excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.

Last updated: 14 September 2026.